Dr. Fukaya Shop
5-15-17 Chiyoda Naka-ku Nagoya Aichi JAPAN
|Contact person||DR. Mototsugu Fukaya|
|Shipping & handling||
We deliver internationally. Orders will be shipped via EMS(Express Mail Service) or Economy Air (SAL) by Japan Post.
Please note, we are unable to change your delivery address once an order has been placed.
|Terms of payment||Payment must be made by Paypal within 5 working day from your order.|
|How to Order||
Cancellations are only accepted if the customer complies with the following cancellation procedure and before the order has been dispatched. If the order has been dispatched prior to the cancellation, the return procedure as defined above will apply. If the procedure is not respected, the order will be considered valid and the Customer will remain liable for the full payment.
Cancellations can be made via Dr.Fukaya Shop email address (firstname.lastname@example.org).
Please note that most orders are processed within 5 hours and shipped within 72 hours.
|Shipping timeframe||Any date or period for delivery shall be considered as indicative only, although we usually dispatch orders within 3 working days after confirming payment. Any products not available at the time of your order will be sent to you as soon as possible, when received from the manufacturer. Dr.Fukaya Shop cannot be held responsible for delays in the delivery caused by the manufacturer, or any other third party.|
The customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 10 days after their receipt the Customer shall have notified the seller that the goods are rejected. (This does not however affect the customer’s statutory rights). If no such action has been taken, Dr.Fukaya Shop shall consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any reject at a later date.
If the goods are to be rejected in the time limit set above, The Customer must contact Dr.Fukaya Shop by email or inquiry form first to arrange the return or exchange of the goods.
Where goods have been received damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 21 days of receipt of the order to Dr.Fukaya Shop address.
Where the goods are signed for, the customer bears the risk once the goods are signed for. If a customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.
In the event of a damaged or lost parcel, Dr.Fukaya Shop will forward a claim to the appropriate courier on the behalf of the customer. Dr.Fukaya Shop will liaise with the customer to replace or trace the missing item(s).
Failure to give accurate information while making a claim may lead to a prosecution from the courier company.
Any information passed through to drfukaya.ocnk.net is via a secure connection on the internet using Secure Socket Layer technology at 128bit encryption (where browsers will allow).
Please note credit card details are not retained. The only information stored is a customer's transaction history, name, address & e-mail address. Customers will not be sent 'spam' e-mail.